Dear Autocount User,

To fulfil the requirements of PDPA Malaysia, AutoCount license server will be migrated from

Microsoft Azure located in Singapore to Alibaba Cloud located in Malaysia. The migration is expected

to take place in May 2022.


All users currently using

- AutoCount Accounting 2.0

and/or

- AutoCount POS/FnB 5.0

MUST have their software version updated to

- At Least Autocount Accounting 2.0.27 (Rev 188), Server 2.0.5 (Rev 135)

and/or

- Autocount POS/FnB 5.0.34 (Revision 176)

before 30 April 2022.


During the update all related workstations/users must be logged out. The whole update process shall

take not more than 30mins for standard packages. It shall need longer time for those with multiple

companies/account books/users or special customization/plugins.


The update process comprises of:

(a) Backup account book (users are advised to perform this before version update);

(b) Transfer new installer to user’s server (internet access needed);

(c) Update Accounting 2.0 and/or POS/FnB 5.0 onto server and workstations;

(d) Update Backup Server;

(e) Test login.

We appreciate full cooperation from all related users as such update is compulsory for you to

continue using the software without disruption after 30 April 2022.


Customer can choose one time update of software, update will be done by us and price can refer to

our sales admin department.

Or alternatively customer can carry out the updates yourself by download the installer and guides

from the following link :

    1. Autocount Backup Service

http://member.autocountsoft.com/download.aspx?filename=downloads/partner_space/accounting/2.0/Aut oCount%20Server%20Setup.exe

    2. Autocount Version 2.0.027 (32bit)

http://member.autocountsoft.com/download.aspx?filename=downloads/partner_space/accounting/2.0/fin al_release/ac_accounting/AutoCount%20Acc%20Setup-2.0.027.exe

    3. Autocount Version 2.0.027 (64bit)

http://member.autocountsoft.com/download.aspx?filename=downloads/partner_space/accounting/2.0/fin al_release/ac_accounting_64/AutoCount%20Acc%20x64%20Setup-2.0.027.exe

    4. Autocount Update Step by Step

https://drive.google.com/file/d/1y7oJ9AXMmHkB2sxbflyRaQN1vLeJacEJ/view?usp=sharing


Coming Soon !

New Feature – GST Form 5 Submission (2.0.28)


1. Youtube Step by Step - GST Form 5

https://www.youtube.com/watch?v=Kqt4WHVfP30


Thank you.


Rockbell International Software Pte Ltd

Contact us @ 9225 0304 (Jacie) / 8861 5569 (Denese) / 6469 7720 (General HotLine)