If you are facing the same problem as below, please check your setting with the following steps.
Check the Accounting Period (System >General Setup)
Note:
- If “This Year Accounting Period” as later than 2021, follow SOLUTION1.
- If “This Year Accounting Period” is between 2021, follow SOLUTION2.
SOLUTION1 – Generate new period Batch
(General >Batch)
Choose Add
Choose 2022 Year Period and Generate.
Click YES to generate new period.
*If 2022 year period is unavailable, refer to SOLUTION2.
SOLUTION 2 – Year End Closing
Please ensure that all transactions in your previous accounting period \have been finalize before proceeding.
Backup your database before Year End Closing. (System > Backup Database)
Choose save Path and click OK to backup.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/72001588081/original/AEOzFAU-1y_7uRBCvAb3vEoSbN-rjhhjAQ.jpeg?1640769389)
Wait for Year End Closing to complete
Next, refer back the SOLUTION 1 to generate new period Batch.