If you are facing the same problem as below, please check your setting with the following steps.

 

 

 

Check the Accounting Period (System >General Setup)

 

Note:

 

  • If “This Year Accounting Period” as later than 2021, follow SOLUTION1.

 

  • If “This Year Accounting Period” is between 2021, follow SOLUTION2.

SOLUTION1 – Generate new period Batch

 

(General >Batch)

 

Choose Add

 

Choose 2022 Year Period and Generate.

Click YES to generate new period.

 

 

 

*If 2022 year period is unavailable, refer to SOLUTION2.

 

 

 

 

SOLUTION 2 – Year End Closing

Please ensure that all transactions in your previous accounting period \have been finalize before proceeding.

 

Backup your database before Year End Closing. (System > Backup Database)

 

Choose save Path and click OK to backup.

 

 

 




























(System>Administrative Tools > Year End Closing)

Wait for Year End Closing to complete

 

 

 

Next, refer back the SOLUTION 1 to generate new period Batch.